Call Us: 03 351 7700


An update from BrightSmiles Dental Care on Covid-19


Kia ora,

Phase Two

Cases have spread in the community so we need to minimise and slow further spread and assist our vulnerable communities.

We have made some changes to our practice to ensure it is a safe place for your family to visit.

Dentists are very good at PPE and infection control as it is a usual part of our day to day routine.

Here are some of the extra things we have added:

  • COVID pre-screening patients and parents before visits: please complete the online screening questions you will receive on your phone before coming into the practice.
  • Masks: we require all visitors over the age of 12 to wear a medical mask to the practice. If you don't have a medical mask we will supply one. You must wear your mask at all times.
  • Mask exemptions: even if you have a mask exemption you will not be able to come into the practice without a mask. Many of our visits are quite short and you may be able to wear a mask for that short period. Contact us first so we can make the best arrangements to facilitate your child's dental care.
  • To keep everyone safe we are keeping our windows and doors open for ventilation and we have imported state of the art air scrubbers to provide clean air. This might make the temperature a bit cooler than usual but we think it's worth it.
  • Another way we try to keep you and your children safe is by maintaining distancing in our waiting room -- so we don't end up with too many people please make sure you arrive on time. If you arrive early please wait in your car.
  • We can only have one adult in the practice with your child and no additional children -- although you may bring a baby or small child that stays in your arms all the time. If you don't have childcare you might be able to bring another adult to sit in the car with other children.
  • We have a hand sanitiser station inside our front door -- please ensure you and your child use this.
  • This is a difficult time -- if you need more information please contact us.


Please contact us before your visit if you need to discuss any of these measures

Please don’t hesitate to get in touch if you need help, even if it is just for advice.

Ngā mihi,

Joanna, Ellen, Helen and the Bright Smiles team

Phone: 03 351 770